Websites and AI built for independent retailers and online shops
Returns questions after hours, stock mismatches, chasing reviews: your site and AI handle all of it so your team focuses on the shop floor, not the inbox.
The problem
What gets in the way for retail & ecommerce
Returns and product questions come in after hours when your team is not available.
Stock shown as available online does not always match what is on the shelf.
Happy customers rarely leave reviews without a gentle nudge at the right moment.
Customers abandon the checkout when delivery information and returns policy are not clear.
Sector insight
of shoppers research a product online before visiting a store
Most retail customers start their journey online even if they end it in your shop. A clear product catalogue with accurate stock information, reviews, and a click and collect option converts online browsers into store visitors and paying customers.
Who we help
Built for businesses at every stage
The Gift Box, Nottingham
Independent gift shop on a high street. Needs a product catalogue online, click and collect, and a chatbot that handles returns and product availability questions out of hours.
Craft & Co, online
Sells handmade craft supplies online. Needs a full ecommerce site with stock management, automated review requests, and a chatbot trained on their returns and shipping policy.
Sports Locker, Derby
Physical sports shop with an online presence. Needs real-time stock integration between the shop and the website, click and collect with fulfilment tracking, and review aggregation across Google and Trustpilot.
Template preview
See what your site could look like
Retail & Ecommerce website template
A retail-first layout with a filterable product catalogue, stock-aware click and collect, returns policy chatbot, and review aggregation. See how a customer discovers, buys, and reviews without calling the shop.
What is included
Everything a retail & ecommerce site needs
Product catalogue with filters
Filterable product pages by category, price, and availability. Works for 10 products or 10,000.
Stock-aware click and collect
Customers check stock in real time, place an order online, and collect in store. No overselling.
Returns policy chatbot
Trained on your returns, refund, and shipping policy so customers get accurate answers at any hour.
Review aggregation
Pull in Google and Trustpilot reviews automatically and display them throughout the site to build trust.
Review request automation
Automatically prompt satisfied customers for a review after purchase or collection. Grow your rating passively.
SEO product pages
Every product page is structured for Google with schema markup, fast loading, and optimised metadata.
Client result
Real results from a real business
Reduction in repetitive customer enquiries
Increase in click and collect orders
The chatbot on our site now handles most of the repetitive questions about repairs, warranties, and stock. Our team spends their time on actual customers, not answering the same questions by message.
Centre GSM
Phone repair and tech accessories retail, Nottinghamshire
Pricing
Straightforward pricing, no surprises
Retail site from
Add chatbot and review tools from
Includes product catalogue setup, click and collect integration, and 30 days of support.
Let your website sell and serve while the shop is closed.
Garreth and the team will show you the retail template and talk through your product catalogue, stock, and customer journey. Free call, honest advice.
Common questions
Questions about retail & ecommerce websites
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