Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, request a consultation, or communicate with us via email or phone. This includes your name, email address, phone number, and any details about your business you choose to share.

We may also collect technical data automatically when you visit our website, including your IP address, browser type, referring URLs, and pages visited. This information is used solely to improve site performance and user experience.

How We Use Your Information

We use the information we collect to respond to your enquiries, provide our services, and communicate with you about projects or proposals. We do not sell, rent, or share your personal data with third parties for marketing purposes.

We may use your contact details to send you relevant updates about Flying Penguin AI services, but only where you have indicated an interest. You can opt out of any such communications at any time.

Data Storage and Security

Your data is stored securely using industry-standard encryption and access controls. We use Supabase for data storage, which is hosted on secure, compliant infrastructure within the European Economic Area.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted.

Cookies

We use essential storage for core website functions. With your permission, we also use Google Analytics 4 to understand page visits, scrolling, outbound-link clicks and successful enquiries. Advertising storage and analytics storage default to denied until you make a choice in our cookie banner.

You can accept all optional storage, allow analytics only, or keep essential storage only. You can change your choice at any time using the Cookie settings link in the footer.

Third-Party Services

We may use trusted third-party tools to support our services, such as email delivery providers or analytics platforms. These providers are bound by their own privacy policies and are only given access to data necessary to perform their functions on our behalf.

Google Analytics is configured with Consent Mode v2. We do not send the names, email addresses, phone numbers or message contents entered into our forms to Google Analytics, and analytics page locations exclude URL query parameters.

Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. You may also object to or restrict certain types of processing. To exercise any of these rights, please contact us at hello@flyingpenguin.ai and we will respond within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any significant changes will be communicated on this page. Continued use of our website following updates constitutes acceptance of the revised policy.

Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, please get in touch:

Flying Penguin AI Email: hello@flyingpenguin.ai Phone: +44 7418 374 570