Our promises
Six promises, all in writing.
Nothing here is small print. Each promise is already part of how we work, and each one links to where it is written down.
The six promises
- 01
Try it before you pay a deposit
Every website and app starts with a working prototype you can click through on your own phone. You only pay a deposit once you have tried it and want to go ahead. If it is not right, you owe us nothing.
Where this is written: How it works - 02
A fixed price, in writing
Scope and price are agreed in a written quote before you commit, so there are no surprises on the invoice. No VAT is charged on any of our prices.
Where this is written: Pricing - 03
Your website belongs to you
Everything we make for a paid project, including the content, code and designs, is transferred to you once it is paid for in full. If you ever move on, you take it with you.
Where this is written: Terms of service - 04
No long lock-in on monthly services
Hosting, AI receptionists and chatbots are monthly. You can cancel with 30 days written notice whenever you like.
Where this is written: Terms of service - 05
30 days of support after launch
Every build includes 30 days of support once it is live, so anything that needs a tweak in the first weeks is looked after.
Where this is written: Pricing - 06
Pay monthly, then it is yours
On a pay-monthly website, payments start only after you approve the prototype, hosting is included for 12 months, and after the 12 months the website is yours.
Where this is written: Pay monthly websites
Questions about any of these?
Ask on a free 15-minute call before you commit to anything, or read the answers on the FAQ page.
Talk to Garreth
No brief or jargon needed. Tell us what you do and what is getting in the way.
Your next chapter starts with a conversation.
Nottingham & Derby / UK-wideLet’s build
what’s next.
15 minutes with Garreth.
A real conversation about your business.