Find the order while they are talking.
Order Search · Orderlens. Instant admin order search across your whole history. Names, postcodes, phones, products. We set the search index up for you.
£7.99/month or £79/year
A clearer workflow.
A customer phones without an order number. A postcode and a product name help the team find likely orders and confirm the correct purchase.
Start with what you know
Type a name, email, postcode, phone number or product detail.
Find useful matches
The hosted index searches the connected order history as you type.
Open the right purchase
Confirm the customer and order details before taking the next action.
Illustrative use case based on the reference build. Configuration depends on your site.
What it does.
WooCommerce admin search grinds once your order history gets serious. We were paying for an Algolia-powered search plugin, which worked, but the meter ran every month and the bill grew with the store.
FP Order Search is our replacement. Results appear as you type across your entire order history, searching names, emails, phone numbers, postcodes and items. The subscription includes the hosted search index, which we set up and connect for you, usually within one working day.
- Results as you type, across your full order history
- Searches names, emails, phones, postcodes and line items
- Hosted search index included in the subscription
- We install, connect and backfill your history for you
- Flat price however big your store gets
Moving from WP Search with Algolia and metered search services?
Review existing data and settings on a staging copy, keep a backup and test your important journeys before switching. We review access, historical coverage and index updates during managed setup. Search results never replace checking the customer’s identity.
Choose the plan. Check the fit.
We review access, historical coverage and index updates during managed setup. Search results never replace checking the customer’s identity.
How to get started
Show us the workflow
Check the requirements below. Send your website, current tools and the task you want to improve.
Choose monthly or annual
Subscribe, then we coordinate the installation and connection with you.
Test the complete journey
Review the example above against your own data. Check the relevant customer or staff journey before launching.
Build & installation details
- Installed plugin name
- FP Order Search
- Catalogue version
- v1.0.6
- Requirements
- WordPress 6.0+, WooCommerce 7.0+
- Delivery
- Managed setup agreed with you
Before you get started.
Answers about the build, the setup and what to check.
Why does this one involve a setup step?
The instant search runs on a hosted index of your orders, which we provision and connect for you. That is what the subscription pays for, and why the price is flat rather than metered.
How does this compare with Algolia?
Algolia bills on usage, so a busy store pays more every month. This is a flat subscription with the index included.
What should I check before using this?
We review access, historical coverage and index updates during managed setup. Search results never replace checking the customer’s identity.
How is this supplied?
This subscription includes a managed installation. We agree the connection and configuration with you before launching it on the store.
Will it work with my current setup?
The catalogue requirements are WordPress 6.0+, WooCommerce 7.0+. Check your theme, connected plugins and the workflow described above. Send us your site and the integrations you use if you need a compatibility review.
Is this part of the Penguin Toolkit?
Yes. The Toolkit covers subscribable plugins for up to five stores. An individual subscription covers one store.
Useful reading
Official WordPress and WooCommerce guides to the underlying tasks. These cover the platform, rather than this plugin’s configuration.
