A receptionist for the calls you cannot take
Managed AI phone receptionists from £99.95 a month
Built around your business.
I'm Garreth. I set up AI phone receptionists to answer in your business name, take enquiry details and use the booking rules we agree. You can ring my own receptionist before deciding. Based in Nottingham and Derby, working across the UK.
Hear it take a call.
Four example calls, one for each kind of business. Pick one and press play; the captions follow along as each person speaks.
Or ring the live demo line+44 7418 374 570Example script written by us, not a real customer. Both voices are AI. Your receptionist uses your own words, prices and diary.
Read the transcript
- CallerHi, is that the plumber? My boiler's just cut out and there's no hot water.
- AI receptionistOh no, sorry to hear that. You're through to the assistant for the business. Can I grab your name, your postcode, and the best number to call you back on?
- CallerYeah, it's Dave, NG2, and this number's fine.
- AI receptionistThanks, Dave. I've marked this as urgent and passed it on with your details, so they'll call you back as soon as they're free.
Set up for your trade or area
What it makes possible.
Answer when you are busy
Choose which calls go to the receptionist, such as unanswered calls or those outside your working hours. We check the forwarding arrangement with your phone provider.
Let callers explain
The receptionist asks about the enquiry using your service information. Try the demo with an interruption or an unusual question as well as a straightforward call.
Booking that fits the system
We check whether your calendar supports direct booking. Where it does not, the receptionist can collect a request for you to confirm.
The details you need
Agree the questions that help you return the call: the job, contact details and any relevant location or timing. You decide what needs collecting.
Connections checked first
If call information needs to reach your CRM or another tool, we check that connection and include the agreed work in the quote.
A way to pass questions on
We set out which questions need a person and what to do with urgent enquiries. The receptionist should say when it needs to check an answer.
Questions people ask.
Every question we get askedWhat does a Flying Penguin AI receptionist cost?
Managed AI phone receptionists start from £99.95 a month. Before you go ahead, the written quote confirms the call allowance, any usage charges and the connections your business needs. We do not currently charge VAT.
Can I keep my existing business phone number?
We check your current phone service first. Forwarding unanswered or out-of-hours calls can let you keep the number people already know. Your phone provider's forwarding options and charges need checking before it is switched on.
Will it work with my booking system?
Tell me which system you use. If it supports a suitable connection, we can look at direct booking. Otherwise the receptionist can take the details and send a booking request for you to confirm. I will explain which route is possible before you commit.
Can I hear it before I buy?
Yes. Ring +44 7418 374 570 to hear the receptionist answering for Flying Penguin. The example calls on this page also show how a conversation can work for different businesses.
What happens when it cannot answer a question?
We agree what it should pass to you, what details to collect and which calls need attention first. It should tell the caller when something needs checking rather than invent an answer. A transfer or notification depends on the phone setup agreed for your service.
Do I need to give it private customer information?
We can start with your public services, prices, hours and the information a receptionist needs to take an enquiry. Before collecting caller information, we agree who can access it, how summaries are delivered and what recording or retention settings apply.
Can I cancel the monthly service?
Monthly services can be cancelled with 30 days written notice. The current billing period is not refunded. Your quote sets out any separate work or third-party costs.
Can I hear the AI receptionist before I buy?
Yes. Ring our own AI receptionist on +44 7418 374 570. It talks about our services, takes notes and can book you a call, so you hear exactly how it handles a real caller.
What does the AI need to know about my business?
It is trained on publicly available information and the details you choose to share, such as your services, prices, opening hours and the questions customers ask most. Nothing sensitive is ever required.
How much do the AI services cost?
Managed website and social chatbots start from £29.95 a month, and AI phone receptionists from £99.95 a month. We set them up, train them and keep them running.
Can I cancel a monthly service?
Yes. Monthly services can be cancelled with 30 days written notice. The current billing period is not refunded.
Often added alongside it.
The services people usually pair with this one. Each has its own page with what is included and how it runs.
See every service- Workflow AutomationRepeat admin handed to your software, with AI where it helps
- AI IntegrationAI models wired into the software you already run
- Online Booking SystemsLet customers book and pay online without the back-and-forth
- CRM IntegrationYour CRM fed by your website, inbox, phone system and accounts
- Private AI AssistantA staff assistant that answers from your own documents
- AI Support and MonitoringYour AI systems checked every month and kept up to date
Let’s build
what’s next.
15 minutes with Garreth, the founder.
He ran his own businesses before he built tools for them, so bring the messy version.